As well as conventional chat, messenger platforms have tightened up their user experience for chatbot communication.
This is achieved by using a series of multiple-choice questions in the format of a pseudo-conversation. Fallout and Final Fantasy), when gamers are asked to make choices via a multiple selection screen that influence the game’s story.
The rise of internet and mobile banking is an example of the digital age changing our everyday tasks.
The average branch in the high street deals with only 71 visits a day – a 32% decline since 2011(1).
This concept has now moved out of the gaming realm and these quick role-play game interfaces are appearing in our everyday digital lives. You might think that humans would rather communicate with other humans rather than a machine.
For many this may still be the case, but as our lives become more digitalised and we expect our day-to-day tasks to be completed faster, the formalities of human interaction become a burden.
Three summers ago, I made ten dollars an hour plus commission portraying “Jessica”, an online shopping assistant program designed by In Q serving the White website.
On White Fence.com, a customer can purchase phone, cable, internet service, and other products specific to their address.
This is an annual contest to test whether an AI chatbot can pass a version of the infamous Turing Test.People who would usually go into a branch to ask questions or make simple requests can now easily achieve this through various methods online. Online chat in terms of customer service has become an increasingly popular avenue for customer services over the last few years as it relaxes the focus on the user’s task of resolving an unwanted issue. In March 2016, Microsoft launched a Twitter chatbot named Tay that was supposed to have conversations with Twitter users and learn how to sound like a ‘millennial’.Instead, it learned how to love Hitler and hate feminism.This is an example of what can happen if you put too much trust in artificial intelligence (AI).But not every AI bot is trying to replicate a plot from a Terminator movie.